Payment Policy

Gorvii uses Shopify-powered checkout and third-party payment providers to process payments securely.

Available payment methods

The payment methods available for your order appear at checkout. Availability can vary by country, currency, device, browser and payment provider. A logo displayed elsewhere on the site does not override the options shown at checkout.

Prices, currency and charges

Products are displayed in the currency available for your market. Before you confirm payment, checkout shows the product price, applicable discount, shipping charge, taxes collected by Gorvii and final order total. Gorvii does not add an undisclosed mandatory fee after checkout.

For cross-border orders, customs duties, import VAT, brokerage or local handling charges not collected at checkout may be payable to the carrier or local authority. See our Shipping Policy.

Payment security

Payment credentials are submitted to the payment provider through encrypted checkout. Gorvii does not ask customers to send complete card details by email or telephone and does not store complete card numbers on its own systems.

Payment authorisation and failed payments

A bank may decline or temporarily authorise a transaction. Check the billing address, available balance and authentication request, or contact your bank. An order is not confirmed solely because a pending authorisation appears. Successful orders receive an order acknowledgement by email.

Refunds

Approved refunds are issued to the original payment method. Processing and bank-posting times are explained in our Return & Refund Policy.

Need assistance?

Gorvii Customer Care
Email: support@gorvii.store
Phone: +61 468 563 644
Address: 23 Greenleaf Dr, Lara VIC 3212
Support hours: Monday–Friday, 9:00 am–5:00 pm AEST
Typical response time: within 1 business day.