Privacy policy

Last updated: 26 August 2026

This Privacy Policy explains how Gorvii collects, uses, retains and shares personal information when you visit, communicate with or purchase from www.gorvii.store.

Our online store is powered by Shopify, which processes information necessary to operate the store and provide checkout services.

INFORMATION WE COLLECT

Depending on how you interact with Gorvii, we may collect:

• Your name, email address and telephone number
• Your billing and delivery addresses
• Order, transaction, return and refund information
• Account information and preferences
• Messages and customer-support communications
• IP address, browser, device and network information
• Website activity and interactions
• Cookie and advertising identifiers
• Marketing and communication preferences
• Fraud-prevention and security information

PAYMENT INFORMATION

Payments are processed by Shopify and other authorised payment providers.

Gorvii does not store complete payment-card numbers on its own systems. Payment providers may process card details, payment authorisations and fraud-prevention information under their own privacy notices.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process and fulfil orders
• Arrange delivery, returns and refunds
• Communicate about purchases
• Provide customer support
• Operate customer accounts
• Detect and prevent fraud
• Protect our customers, store and systems
• Improve our website and services
• Understand website performance
• Send marketing communications where permitted
• Meet legal, accounting and tax obligations
• Establish, exercise or defend legal claims

LEGAL BASES

Where laws such as the EU GDPR or UK GDPR apply, we process information based on one or more appropriate legal grounds, including:

• Performance of a contract
• Compliance with a legal obligation
• Legitimate business interests
• Your consent

You may withdraw consent where processing relies on consent. Withdrawal does not affect processing completed before consent was withdrawn.

HOW INFORMATION IS SHARED

We may share relevant information with:

• Shopify
• Payment processors
• Fraud-prevention providers
• Warehouse and fulfilment partners
• Shipping carriers
• Customer-support providers
• Website hosting and technical providers
• Analytics and advertising providers
• Professional advisers
• Government authorities or regulators where legally required

Service providers receive only the information reasonably necessary to perform their assigned role.

We may also transfer information during a lawful merger, acquisition, financing, restructuring or sale of business assets.

INTERNATIONAL DATA PROCESSING

Gorvii serves customers in several countries and uses international service providers.

Personal information may therefore be processed outside the customer’s home country. Where required, recognised safeguards are used for international data transfers.

We use essential cookies for checkout, security, account features and basic website operation.

Analytics, personalisation and advertising cookies are used according to your consent choices and applicable law.

Available preferences can be managed through our cookie banner or your browser settings. Blocking essential cookies may prevent parts of the store from functioning properly.

MARKETING COMMUNICATIONS

You can unsubscribe from marketing emails by using the unsubscribe link in the message or contacting us.

Transactional messages concerning an order, payment, return, security issue or account are not marketing communications.

DATA RETENTION

We keep personal information only for as long as reasonably necessary to:

• Complete orders and provide support
• Meet tax, accounting and legal obligations
• Prevent fraud
• Resolve disputes
• Enforce agreements

Retention periods may differ according to the type of information and applicable law.

SECURITY

We use reasonable administrative and technical safeguards to protect personal information.

However, no online transmission or storage system can be guaranteed completely secure.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion
• Restrict certain processing
• Object to certain processing
• Request data portability
• Withdraw consent
• Opt out of direct marketing
• Appeal a privacy decision where applicable
• Complain to a privacy regulator

Some rights are subject to legal exceptions. We may verify your identity before completing a request.

EUROPEAN UNION AND UNITED KINGDOM

EU, EEA and UK users may have rights under the GDPR or UK GDPR. They can object to direct marketing at any time and may complain to their local supervisory authority.

AUSTRALIA

Australian users may raise a privacy complaint directly with Gorvii. If the concern is not resolved, they may be able to contact the Office of the Australian Information Commissioner.

CANADA AND UNITED STATES

Canadian and United States residents may have additional federal, provincial, state or territorial privacy rights.

CHILDREN

The Gorvii store is intended for adults and is not directed toward children.

We do not knowingly collect children’s personal information in violation of applicable law.

THIRD-PARTY WEBSITES

Our website may contain links to third-party services. Gorvii is not responsible for the privacy or security practices of independent third parties.

POLICY UPDATES

We may update this Privacy Policy to reflect operational, technological or legal changes.

The latest revision date will appear at the beginning of the policy.

CONTACT INFORMATION

For questions or privacy requests, contact:

Business name: Gorvii

Email: support@gorvii.store

Phone:+61 468 563 644

Address: 23 Greenleaf Dr, Lara VIC 3212

Support hours: Monday–Friday, 9:00 am–5:00 pm AEST

Typical response time: Within one business day